According to Natasha and Fred Klages, owners of Shag Spa and Salons in The Woodlands, Texas, running a salon is about managing people. Clients, vendors, and staff all need to interact on a continual basis for business to be conducted smoothly. And, as any salon or spa owner like the Klages can tell you, running a […]
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Maximizing Client Retention
Have you ever wondered what it is that keeps clients coming back for more? Why some customers leave while others stay as if they were nearly family? Whether it’s their hair, makeup, facials, lashes, massage, waxing, or nails, clients naturally expect the service that you provide to be stellar. That’s a given. The truth is […]
Suspended Shears
You’ve heard of suspended coffees, right? The pay-it-forward type program that allows patrons to donate a cup of brew to someone in need. Perhaps you’ve heard someone order a double latte and tack on a suspended coffee at the register or you’ve seen the rows of “suspended” post-its or bowl of cards available for redemption […]
How Salon Software Helped Us Succeed
About six years ago my wife Rachel and I decided to move from Washington state and open a four-station salon in a small town in central Oregon. She had been doing hair since 2004, mainly part time while raising our family, and eventually decided to go full time. Ultimately we went out on our own […]
Looking Rosy in 2018
Is 2018 the year you get it together? When you decide to toss that outdated schedule book and discover the ease of running your business online? With Rosy Salon Software, scheduling clients is a breeze. The software works on any device and can be accessed anytime, and anywhere. Just tap the icon on your home […]
Rewarding Loyal Customers
Want a great way to reward your loyal salon or spa clients while keeping them coming back for more? Consider a client rewards or loyalty program. It’s a fantastic way to thank longtime customers and to incentivize new ones. The way a rewards program works is that your clients have the opportunity to accumulate points […]