Is customer service a top concern…
Salon Resources
Communication in Crisis
If there is anything that this past month has taught us, it is the importance of communication…
Salon and Spa Marketing Tips in Bloom
Not sure about you, but how come January felt like it was eight years long? And, since entering February, we’ve been marching straight into the spring months. Don’t get us wrong. We’re not complaining that summer is- even closer, but someone needs to talk to January, not cute. Speaking of cute, you know what’s always […]
Is Your Salon or Spa Ready for a Rainy Day?
As a business owner, you will face lean times – it’s just part of doing business. These business hurdles can be an unusual lull in bookings, a staff walkout, a higher-than-expected price hike in your overhead or cost of goods, an owner illness or accident, or some sort of catastrophe such a fire, earthquake, flood, […]
Planning for the Success of Your Salon or Spa
If you have ever done a business plan, then you’ve had to address a good problem that all business owners want to have: success. But with this success comes another level of preparation that is essential to the continued health of your salon or spa. There is nothing worse than having more business than your […]